How to Care for Your Alice's Sweater – Zendesk

Proper care is essential to keep your luxury Alice's Sweater looking and feeling its best for years to come. Follow our expert tips below for washing, storing, and maintaining your sweater’s softness, shape, and color.

Washing Instructions

Hand Wash Preferred: Fill a basin with cold or lukewarm water and add a small amount of gentle wool or cashmere detergent. Submerge your sweater and gently swish it around without rubbing or wringing.
Machine Wash (if necessary): Use a delicate or wool cycle with cold water. Place your sweater inside a mesh laundry bag to protect it.
Avoid Hot Water: Hot water can shrink and damage natural fibers.
No Bleach or Fabric Softener: These harsh chemicals break down the fibers and ruin the sweater’s feel.

Drying Instructions

Never Tumble Dry: Always lay your sweater flat on a clean towel to air dry. Avoid hanging, which can stretch the fabric.
Reshape While Damp: Gently reshape your sweater to its original proportions while it dries to maintain its form.
Avoid Direct Sunlight or Heaters: Let the sweater dry away from direct heat to prevent fiber damage.

Storage Tips

Fold, Don’t Hang: Store sweaters folded in a cool, dry place to avoid stretching the shoulders.
Use Cedar Blocks or Lavender Sachets: These natural repellents help keep moths away without harmful chemicals.
Avoid Plastic Bags: Use breathable cotton storage bags or boxes to protect your sweaters while allowing air circulation.

Removing Pills

Use a Cashmere Comb or Fabric Shaver: Gently remove any fuzz balls that form with a specialized tool made for delicate knits.
Avoid Pulling: Never pick pills by hand as this can cause holes.

Additional Tips

Rotate Your Sweaters: Don’t wear the same sweater several days in a row; give the fibers time to rest and return to shape.
Spot Clean: For minor stains, spot clean with cold water and mild detergent immediately rather than washing the whole sweater.

Following these guidelines will keep your Alice's Sweater elegantly soft, luxurious, and beautiful for many seasons. If you have any questions or require professional cleaning recommendations, feel free to contact our customer care team.